"I observed Josh applying his psychotherapeutic skills with both children and adults and was struck by how attuned he was to their needs. He was able to pick up on small signs of significance to them and use these to develop warmth and engagement. He made sense of complicated dynamics in relationships between children and staff, and between staff, gained their trust and elicited reflection. He enlivened any room he was in and his approachability drew very favourable feedback from those he was working with."